Shipping

How long is processing time?

Our processing time is typically 48 hours. This allows us to prepare and package your order carefully. Once processed, you will receive a confirmation email with tracking information.

Do you offer local pickup or delivery?

Yes! We offer local pick-up at our designated location. Please select this option at checkout and we will provide you with details on how to collect your order. Delivery options may also be available for local customers. Please contact us for more information.

Do you ship internationally?

Yes, we do ship internationally! We’re excited to bring our product to you, no matter where you are in the world. Please note that international shipping rates and customs duties may apply, depending on your country’s regulations.

What if my order arrives damaged or melted?

We’re sorry to hear that! If your order arrives damaged or melted, please contact our customer service within 7 days of receiving your order. Be sure to include photos of the damage, and we’ll work with you to resolve the issue, whether it’s a replacement or a refund.

Returns

Return Costs

Customers are responsible for the return shipping costs unless the return is due to a mistake on our part (for example: wrong item or defective product) We recommend using a trackable shipping service or purchasing shipping insurance for items over $75.00, as we can’t guarantee that we will receive your returned item.

30 Days to Return

You have 30 days from the date of purchase to return our items. If you are not completely satisfied with your purchase, please reach out to us within this timeframe to initiate a return.

Returns & Exchanges

To initiate a return or exchange, please reach out to us at meadowleaves99@gmail.com. Exchanges are available for items of equal value. If you wish to exchange for a different product, please indicate this in your communication, and we will do our est to accommodate your request.